Shipping policy

Processing Time

• Orders typically take 1-2 weeks for processing, depending on order volume and complexity. For custom or large orders, additional time may be required.
• Once your order is ready, we will send you an email with tracking information.

Shipping Methods & Delivery Times

• We offer both local pickup and shipping options.
• Local Pickup: If you are located in Cincinnati, you can pick up your order at our Chasing Cali Collective location. Please arrange a pickup time when placing your order.
• Shipping: We ship via standard carriers (USPS, UPS, etc.). Estimated delivery times will be provided once your order has shipped.

Shipping Costs

• Shipping costs are calculated at checkout based on your location and the size of your order.
• Free Shipping: Free shipping may be offered for specific promotions or orders over a certain amount.

International Shipping

• At this time, we currently only offer shipping within the United States. For international orders, please contact us for a custom shipping quote.